On4d Privacy Policy — Protection of User Personal Information
This Privacy Policy explains how on4d collects, uses, stores, and protects your personal information when you use our platform. We are committed to safeguarding the privacy of every user in Malaysia.
1. Information We Collect
On4d collects various types of information from users to ensure a safe, seamless, and personalised platform experience. The information we collect covers the following categories:
- Account Information: Your full name, email address, phone number, date of birth, and login credentials provided during registration. This information is required to verify your identity and manage your account.
- Payment Information: Transaction details in MYR (RM/MYR), including deposit and withdrawal records. We do not store full credit card numbers — payment processing is handled through secure payment service providers.
- Device & Browser Information: IP address, browser type, operating system, device model, and screen resolution. This data is used to ensure platform compatibility with your device.
- Usage Data: Records of in-platform activity, including bets placed, games played, session duration, and interactions with platform features.
- Cookies: Cookie files stored on your device to identify login sessions, save user preferences, and improve platform responsiveness.
2. How We Use Your Information
All information collected by on4d is used solely for the purposes stated below. We do not use your data for any other purpose without your consent:
- Verifying user identity during registration and login to ensure account security.
- Processing deposits, withdrawals, and other financial transactions in MYR accurately and securely.
- Providing responsive customer support and effectively resolving enquiries or complaints.
- Detecting and preventing fraudulent activity, money laundering, or platform abuse.
- Personalising your experience based on individual preferences and usage patterns.
- Sending important notifications related to your account, transactions, or changes to platform policies.
- To comply with legal obligations and the requirements of relevant regulatory authorities in Malaysia.
On4d will not use your data for third-party marketing purposes without your explicit consent.
3. Cookies & Session Tracking
The on4d platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device by your web browser and are used for several purposes:
- Session Cookies: Maintaining your login state throughout an active session so you do not need to log in again each time you navigate to a new page.
- Preference Cookies: Saving your preferred language, time zone, and display settings.
- Analytics Cookies: Collecting anonymised data on how users interact with the platform for internal improvement purposes.
- Security Cookies: Helping detect and prevent suspicious login activity or unauthorised access attempts.
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of some parts of the on4d platform.
4. Data Storage, Security & Information Sharing
Storage & Security
On4d stores all user data on servers protected with industry-standard encryption. Access to personal user data is restricted to authorised personnel only and subject to strict internal security controls. Data is retained for as long as your account remains active, or as long as necessary to fulfil legal obligations.
All communication between your device and on4d servers is transmitted via security protocols that prevent third parties from intercepting data in transit.
Sharing with Third Parties
On4d does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, we may share necessary information in the following limited circumstances:
- Payment service providers that process MYR transactions on behalf of on4d, bound by confidentiality agreements.
- Regulatory authorities or law enforcement agencies where required under applicable Malaysian law.
- Technical service providers that support platform operations, bound by strict data protection agreements.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As an on4d user, you have the following rights regarding your personal information:
- Access Rights: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information via your account settings or by contacting customer support.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data. Such requests will be processed in accordance with applicable legal obligations.
- Right to Object: You have the right to object to the processing of your data for certain purposes, subject to platform operational requirements.
Changes to This Privacy Policy
On4d reserves the right to update or amend this Privacy Policy at any time. Any changes will be published on this page with a new effective date. Continued use of the platform after changes are published constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how on4d handles your personal data, please contact us via:
- Support email: [email protected]
- Page FAQ for general enquiries
Effective date: 1 January 2026. Version: 1.0
Your privacy is on4d's priority
Register your on4d account with confidence — we protect all your information to the highest security standards for Malaysian users.